Legal
Privacy Policy
Effective date: October 14, 2026
Introduction
InitialSYS ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.
Information We Collect
We collect information you provide directly, such as your name, email address, company, phone number, and any details you submit through forms, demos, or account signup. We also automatically collect technical information like IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.
How We Use Your Information
We use your information to provide and improve our services, respond to inquiries, send service related communications, process transactions, personalize your experience, prevent fraud, and comply with legal obligations. We may send marketing emails about products and updates, and you may opt out at any time.
How We Share Information
We do not sell your personal information. We share information only with trusted service providers who help us operate our business (such as hosting, analytics, payment, and email providers), when required by law, or in connection with a business transfer such as a merger or acquisition.
Cookies and Tracking
We use cookies and similar technologies to remember your preferences, analyze traffic, and improve our site. You can control cookies through your browser settings. Disabling cookies may affect how parts of our site function.
Analytics and Campaign Cookies
We use Google Analytics to understand how visitors find and use our websites. Google Analytics sets first party cookies (named _ga and _ga_ followed by an identifier) that help us count visits, see which pages are viewed, and learn which campaign link brought a visitor, such as a link in one of our social media posts. We do not send your name, email address, or phone number to Google Analytics. We also set our own first party cookies, hq_attr and thq_attr, that remember which campaign link first brought you to our site and which one brought you most recently, along with a random visitor ID. These cookies expire after 90 days. When you submit a form, book a demo, or sign up for teamHQ, we include these campaign details with your request so we can understand which campaigns lead to inquiries. When you book a demo, our scheduling provider also receives these campaign details. You can block or delete cookies in your browser settings, or install the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout) to stop Google Analytics from collecting information about your visits. To learn how Google uses this information, visit policies.google.com/technologies/partner-sites.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the information below.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or our practices, contact us at privacy@initialsys.com.